Thank you so much for your help and kind words. Your input is always greatly appreciated.
I apologize for the brevity but it is late
1. I resent service books and turned off BBSmartView. I am now able to download and open office attachments in Documents to go. Thanks.
2. Emails appear to be rendering HTML but not quite sure. One HTML rich email seemed to render the code but did not display pics. But I will look into this tomorrow.
3. I have rechecked all email and browser settings in the applications as well as settings in applications permissions. Still cannot select multiple emails. Before the 4.5 upgrade i just held down the "ALT" button above the Left "Shift" button, as the help states. But I have also attempted to use the shift the other shift and any combination but none helped. This is a high priority feature for me. However, I do consider myself lucky that this is the only critical error I have experienced. I had imagined loosing all of my proprietary Sprint software and an entire host of jvm errors. But actually if this is the only error I'd say it is a small price to pay. But it is still an important feature for me. help
4. Internet is working fairly well. I did an "ALT LGLG" to clear the Event Log. as well as cache and history etc. I have attempted to enter a few fields and it seems to be working fine. But I will keep an eye on it.
Thank you as always for your help, and your complementary words. Nothing ventured nothing gained