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This is a discussion on Upgraded my SIM to 3G; now my BB desktop manager won't recognize my phone within the BlackBerry Bold category of our BlackBerry Forums; I just went to the local ATT store and swapped my old SIM card for a new one so I ...
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09-03-2009, 07:35 PM
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Upgraded my SIM to 3G; now my BB desktop manager won't recognize my phone
I just went to the local ATT store and swapped my old SIM card for a new one so I can install Visual Voice Mail. After I got home, I plugged my phone into the computer to back it up before I did anything else, but now it won't recognize the phone. What is the deal?
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09-04-2009, 08:29 AM
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PC or Mac? OS? DM Version?
If PC, does anything show up when you look at Control Panel > System > Hardware > Device Manager > USB Devices? Maybe an exclamation point indicating unrecognized hardware? Try turning off Mass Storage and then see if the PC (?) recognizes. If not this could be a process of elimination and may take some time.
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