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Super Moderator
bcornwell, did you try using the AppLoader instead of the BB DM?
C:\ProgramFiles\CommonFiles\ResearchInMotion\Applo ader
Of course you should have done the basics:
-Try a different USB port as close to motherboard as possible
-Try different USB cord if available
-Reboot PC without BB connected
-Reset BB (pull battery count to twenty and replace)
-Connect BB via USB cord. See if recognized
-Uninstall BB DM, reboot, reinstall, reboot and try to connect
If that doesn't work, which DM version are you using? If 5.0, try dowloading and trying 4.6. 4.7 was always a bit buggy.....

SteveTaz
If you want a toy, get an iPhone....If you want a tool, get a BlackBerry....
Tact Is For People Who Aren't Witty Enough To Be Sarcastic
"...mercy to the guilty is cruelty to the innocent..."
Adam Smith
The Theory of the Moral Sentiments
Phone: 8330m Curve (Red)
Carrier: Sprint
BB History: New as of 03/19/2008 - 8830 ---> 8330m 
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Junior Member
Yup, tried the app loader. I started out with DM v5, then downgraded to 4.6, then 4.3.
Is there any reason to think that a desktop computer usb port would behave any differently than a laptop usb port? So far I've only tried this on a laptop.
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Senior Member
Also, make sure you start apploader as StevTaz mentioned with the Curve connected to the laptop, and make sure the battery is out of the Blackberry, as soon as the connection message changes from "Com!" to Usb-pin:unknown, pop the battery in the Blackberry, this is the tricky part as the timing has to be just right or you have to start over. Good Luck!
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Junior Member

Originally Posted by
braxtoq
as soon as the connection message changes from "Com!" to Usb-pin:unknown
See, but this is the part that never happens. I've tried hooking up the phone with and without the battery, taking the battery out and putting back in while it's connected, and every possible combination in between. I hover the mouse over 'next' and click it continuously as fast as I can to make sure its not just a timing issue. That USB: option never shows up, 'next' always just stays greyed out.
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Senior Member
I doubt its a laptop issue, especially since you have tried 2 laptops, maybe its in the setup of Desktop Manager, make sure USB is selected in Options/Connection Options in the Desktop Manager.
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Member
Here is a thread that may help or not. Some have found corrupt drivers on their pc when the device is not found. Not sure if that is happening to you but maybe this will help.
http://forums.crackberry.com/f5/pc-d...ia-usb-340551/
I am Curving and lovin it!!
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Junior Member
That's interesting, the RIMUSB.sys file wasn't in system32/drivers folder. I'll copy it into there and see if it helps.
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