Wont charge

[garretthome]

So my phone won't charge. I've tried on a wall charger and my computer. When I do plug into my computer I can sync but the phone doesn't show it charging any ideas.

[stevetaz]

So my phone won't charge. I've tried on a wall charger and my computer. When I do plug into my computer I can sync but the phone doesn't show it charging any ideas.

What does the battery show as currently charged %?
Options > Status

How old is the Storm/battery?

Are you sure the wall outlet you plug into is not controlled by a wall switch?

Try plugging in and while plugged in remove the battery, count to 20 and replace the battery. See if it reads "Low Battery" or something, but starts charging.

[garretthome]

Tried all those things and it won't charge. Its my 4th storm and is only two weeks old. I called and they want me to bring it in to a store. It started charging for like 15 minutes and then just stopped again. I'm at 55% battery right now.

[stevetaz]

Tried all those things and it won't charge. Its my 4th storm and is only two weeks old. I called and they want me to bring it in to a store. It started charging for like 15 minutes and then just stopped again. I'm at 55% battery right now.

Bummer. Maybe they need to upgrade you to a Storm 2. You have been pretty patient....

[TexKid]

As far as the home charger, check to make sure the plug adapter is seated properly to the DC converter. I discovered that problem a while back when my phone didn't charge a couple of nights. It might not be the problem but its worth a shot.

While you're at it, get a car charger and see if you get the same results.